How can I contact the House of Monè ?

There are two ways to contact us. You may contact us through our website on our contact page. The other way is by emailing us a hello@houseofmone.com

Does House of Monè ship international?

No, unfortunately we are not able to ship internationally, at this time.

When is customer service available?

Monday through Friday

9 AM TO 6PM

How long can I expect a response ?

For any email inquiries, please allow 24-48 hours for our team to reply to your request, we are working diligently to respond to every customer request.

SHIPPING

What is the processing window?

House of Monè Boutique is committed to providing excellent customer service and quality merchandise. Normal processing is 1-4 business days.

All orders ship on Mondays and Saturdays.

All orders made after Monday will ship on Saturday.

Once you receive the shipment
confirmation email, please allow 24 hours for the tracking number to be
activated. Tracking Identification
numbers will be sent automatically to the email address you placed with our order.

When will package ship ?

All orders ship on Mondays and Saturdays.

All orders made after Monday will ship on Saturday.

How can I track my order?

You can track your order on our website by clicking on the, Track My Order, link located at the bottom right menu.

RETURN POLICY & REFUNDS

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